Policy & FAQ

All Te Anau Lakeview Kiwi Holiday Park Buildings & Rooms are No Smoking areas. Please dispose of any Butts thoughtfully, rubbish bins are provided in all areas.

Important Note: Whilst care is taken prices, discounts and rates as noted on this website are subject to change without notice – charged at rate valid at time of stay. Rates in New Zealand Dollars, All GST Included

Discount Structure

Note: One discount per stay – amounts do not accrue

Discounts for Entire Holiday Park Discount (%)
Kiwi Holiday Parks of New Zealand 10%*
*Up to $30.00 maximum per stay
Discounts for Backpackers Discount ($)
BBH Card $3 per card
Discount for Motor Homes & Tent Sites Discount (%)
New Zealand Motor Caravan Association 10%

Booking Policy

At time of reserving your room with Te Anau Lakeview Kiwi Holiday Park, the first night’s accommodation will be debited to confirm your accommodation with us. The remaining balance is due upon check in.

Cancellation Policy:

A reservation is confirmed when one night’s accommodation, agent payment, address for service or credit card details confirm your intention to stay. Full payment is required upon arrival – sites, rooms and facilities are not to be occupied until you have registered at the reception.

Cancellations made more than 24 hours before arrival, full refund less admin fee of 10%. Cancellations made within 24 hours of arrival, no refund – 1 night’s accommodation minimum will be charged.

In the case of a “no show” by reception closing one nights accommodation will be charged to credit card details and keys with directions to your room shall be left on the reception door for you. If you have not arrived by following morning any further nights will be cancelled. No refund as room held for you.

Unforeseen circumstances may be taken into consideration.

Activity Bookings

Activity requests are subject to availability – if you would like to reserve a tour or activity in the area Te Anau Lakeview Kiwi Holiday Park are able to reserve local tours on your behalf – to make a reservation we require full payment from your nominated credit card at the time of booking; we would then issue tickets which will be available for collection upon arrival Te Anau. We will email you within 24 hrs to confirm your activity request.

Activity Cancellations

Once an activity has been booked – the terms of cancellation are at the discretion of the tour operator. Most have a 24 hour cancellation policy.

Fly Buys

“Fly Buys” are able to be earned on your stay at Te Anau Lakeview Kiwi Holiday Park. This applies to the room rate only and does not include extras, shop purchases or activities you book with us. Bookings must be made directly to the Holiday Park, your valid card must be presented upon arrival, at time of payment. Minimum spend may apply.

Noise and Disturbance

No noise will be tolerated after 11pm

To address issues relating to safety, noise, disturbance & nuisance particularly during the period 26 December – 6 January Te Anau Lakeview Kiwi Holiday Park reserves the right to…

Request payment of a security bond by individuals or a group

Refuse entry to individuals or a group

Remove individuals or a group without refund

Request payment to fix, clean, or replace damaged, spoilt or destroyed property

Card Phones:

Two Card Phones are opposite the Main Reception.

Laundries:

We have four areas where Laundries are located. All are coin operated

The majority of our washing machines are cold wash, regular cycle. Limited hot wash or selectable cycle machines are available.

Dryers are also available and are coin operated. A Drying room is available at West Arm Lodge. Hand washing facilities & clotheslines are available.

What Do I need coins to Operate?

Internet computers and washing machines only.

Showers are included in camping fees.

Internet:

Due to the remote location of Lake Te Anau and the distance of our property from the exchange, we have slow Internet Speeds – particularly if you are accessing overseas based websites.

 

Te Anau Free GUEST WI-FI

Terms of use: Guest WI-FI is provided to allow guests to check emails and social media. This service is provided “as is” and is used at your own risk. We recommend you take steps to secure your personal information (e.g. firewall and antivirus). We may at our discretion, block or limit access or browsing speeds. We shall not be liable for any faults, malfunctions, or problems that may occur, and shall not be obligated to rectify any such faults within any specified timeframes. Should the provided network be too slow for your requirements, you are able to choose IAC’s paid option to connect to the internet.

Use of the WiFi signal shall be treated of acceptance of these terms of use

Free Wi-Fi is provided to allow guests to connect with home, send / receive text emails and text updates of social media. If you wish to use a faster connection there is the option of a faster paid connection provided by IAC.

Wireless Internet aerials cover most of the Holiday Park Grounds with strongest reception in the Tracknet waiting room and Luxmore amenity area.

IAC Internet

Coin Operated Internet Computers are supplied by IAC throughout our Facilities:

The paid IAC service has the fastest connection speed. IAC Terminals and Wireless is available in most areas of our Holiday Park – signal strength may vary.

Televisions:

There are televisions in the Luxmore Dining Rooms; Steamers Beach and West Arm Lodge Lounges.

Channels 1,2,3, 4 on all Televisions. In selected Lounges & where Sky TV is advised channels include. Sky Sport, CNN, Discovery Channel & Sky Movies.

Pets:

All pets including birds, rats, mice, cats and dogs are not welcome inside any of the buildings or areas owned by the Lakeview Holiday Park, this is to ensure a hygienic healthy environment for all guests who use our facilities.

Management reserves the right to require guests to leave if they bring their pets.

Bookings

Click here to check current prices, availability and to make your reservations with Te Anau Lakeview Kiwi Holiday Park and Motels, Te Anau.